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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
UltraProlink Zoom 100W fast charging USB Type C to C power delivery cable with E-Mark chipset for a rapid charge and sync experience. Accelerates the speed of charging by delivering 100W fast charging power output & 480 mbit/s data transmission speed. The outer jacket is made of abrasion-resistant nylon which makes the outer covering strong and the cable highly durable. The cable is braided with premium nylon fiber which makes it last longer than common PVC cables. User-friendly design that allows you to plug into all your USB Type-C compatible devices without worrying about the orientation of the port. Universally Compatible with all iOs, Mac OS, Android, Windows devices supporting Power Delivery Devices such as Laptops, Tablets & Smartphones, including all Macbook Air, Macbook Pro, iPad Pro, Google Pixel 6/6 Pro/5/4A/4 Xl/4/3A Xl/3A/3 Xl/3/2 Xl/2, For Samsung Galaxy S21 Fe 5G/S20 Fe 5G/Note 20 Ultra/Note 20/S20/S20+/S20 Ultra, Galaxy Z Flip 3, Galaxy Z Fold, For Oneplus 8T, Oneplus 9/9 pro, Nord 2T 5G, 10T, Nord CE 2 Lite 5G, Nord N20 SE, Xiaomi Redmi 8, Xiaomi Redmi 9 Prime, Realme Narzo 30A.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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