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Brand Warranty :Six Months replacement warranty anywhere in India – just write or call in to any of our support contact info printed on the box or visit our website and/or reach out on social media platforms. Scan the QR code to register your purchase & activate warranty. Disclaimer : This is NOT a Voltage Convertor /Not for use with Home Appliances like Irons, Hair Dryers & Kitchen Appliances. OK to use with any device with power consumption of max 2000W
RETURNS POLICY
Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on 9312229953
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Introducing Travel Mate +, a versatile and reliable electrical travel adapter, the perfect solution for anyone traveling abroad. With worldwide voltage compatibility input ranging from 100V to 250V and a maximum power of 2000W, this universal converter adapter is designed for use in over 150 countries including UK, Germany, USA & Canada.This travel adapter is BIS certified ensuring top-notch quality and safety for your personal electronics. It features 20W QC3.0 Dual ports and a 20W PD 3.0 Type C charging ports, allowing you to quickly and efficiently charge your devices like iPhone,iPad & all smartphones. Additionally, the AC socket includes an in-built safety shutter and a spare 8A fuse to ensure maximum safety for you and your devices.The correct universal socket position allows you to use 3-pin plugs making it very convenient for the AC 3 pin commonly used in India for laptop chargers.Overall, our travel converter adapter is a must-have item for anyone who travels frequently. Whether you're traveling for business or pleasure, this travel adapter will ensure that you can use all of your personal electronics no matter where you are.
LIMITED WARRANTIES
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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