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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on 9312229953
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Type-C is the new connection standard delivering faster speeds, improved power efficiency and a cutting edge reversible design. With backward compatible support for exciting new USB standards such as USB 3.1 Type-C is well positioned to become the unified connector solution for users. Convenient and practical, connect to the future with the versatile USB 3.1 Type C – RJ45 Adapter. This Ethernet adaptor offers a fast & functional Performance & reliability for critical connections at home & office. Perfect for Using for GAMING, STREAMING & DOWNLOADING .Boasts superior performance to most Wi-Fi connections. Reduce video lag with a wired Gigabit network Transfer files from an old to new computer. Wired connections are easier to secure Alternative to Wi-Fi dead spots. Connect the adapter directly to your computer without drivers. Connect your Cat 6 network cable to a LAN or router. No external power required. Added feature of 3 USB 2.0 ports ideal for connecting an external Keyboard, Mouse, Printer or Pen drive.
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