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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Ever felt the need to share data without having to connect to a PC ? or using a mouse to work the screen of your Smartphone ? Then you will need the UltraProlink UL0031 OTG cable. Small and light , its ready to plug'n'play while you're on the move. This OTG cable works effectively with high and low end mobile or tablet devices for data transfer. So go ahead and share your content efficiently by plugging in a pen drive, copy, paste, move data seamlessly between devices. Alternatively you can also connect a mouse or keyboard to your OTG enabled phones.
What is OTG ? USB On-The-Go, often abbreviated to USB OTG or just OTG, is a specification first used in late 2001, that allows USB devices such asdigital audio players or mobile phones to act as a host, allowing other USB devices like a USB flash drive, digital camera, mouse, orkeyboard to be attached to them. Use of USB OTG allows these devices to switch back and forth between the roles of host and client devices. For instance, a mobile phone may read from removable media as the host device, but present itself as a USB Mass Storage Device when connected to a host computer. In other words, USB On-The-Go introduces the concept that a device can perform both the master and slave roles - whenever two USB devices are connected and one of them is a USB On-The-Go device, they establish a communications link. Whichever device controls that link is called the master or host, while the other is called the slave or peripheral.
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