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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
If you have ever been travelling in a back of a car and felt the need to enjoy some media on your phone but couldn’t because of the bumpy ride, this Headrest Mount is for you. What we have basically done is taken the stress of out handling your phone in transit and made it not just convenient but fun too.
The convenience of using your phone in a hands-free mode while not suffering from motion sickness in the same vein is guaranteed with this unit. It sits perfectly at the recommended eye level ensuring that the forward bending of the head will not cause motion sickness.
No matter what car you are in, you will be able to mount this unit to the headrest section and enjoy your content on the go.
Your device safety is our utmost concern too. That is why we have introduced foam padding to better guard your phone against shocks from the car hitting bumps and potholes. We have also included a double-locking system in the headrest to protect against phone slipping from car impacts on bumpy roads.
Our Headrest Mount allows you let your kids share the same phone without having to fight over the screen. Now Drive Stress free & keep your kids busy in the back seat.
Increase the comfort of using the Headrest Mount by adjusting your phone to your line of sight with the 360-degree mount. Friendly to both horizontal as well as vertical orientations, choose from a variety of viewing angles. The Holder can accommodate different phone sizes.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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