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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Ultraprolink UM1101W power delivery 95W GaN fast charger with 2 x USB–Type C + 1 x USB-A ports, comes with 3 ports for a rapid charge. The GaN technology is based for higher Energy Efficiency in a compact size. GaN components can conduct electrical current more quickly than silicon-based counterparts, resulting in even faster processing. Heat is reduced because GaN is more effective. Multi-protocol fast charger–PD3.0|QC3.0| PPS| Dash| WARP|AFC|FCP|SFCP. Compact high power charger with fully compatible 100W power delivery cable with E-Mark in the box. GaN Tech & Multi-layer protection helps protect your device from overcharging, overheating, excess voltage, and short circuit. For optimal efficiency use this product with the cable provided in the box or any 100W cable with an E-mark chipset. The charger is perfect for travel, home & office. One common charger for PD-enabled laptops, tablets & smartphones. Contents in the box – Charger x 1, 2m C2C Cable x 1.
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