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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Universally Compatible : ZipKit not only comes with a cable which is compatible to all devices but it also has agnostic operating system which means that it is compatible to all smart devices.
Brand Warranty : One year replacement warranty anywhere in India – just write or call in to any of our support contact info printed on the box or visit our website and/or reach out on social media platforms.
Might look small but it is powerful! Well that is Zip for you. The ZipKit is a smart choice as well as the best in car charging solution. As its sleek and compact design helps it to snugly fit into a standard lighter socket, & it is not as bulky as other chargers available in the market. The Zip has a 2.4A rapid charge along with over-heat & over-charge protection circuit to protect your devices. The slim design not only makes it look stylish but also fits easily in your dash board without getting in the way of other controls. ZipKit is available with charging cable which is universally compatible with smartphones, tablets, music players and cameras, as well as other electronic devices which can be charged via USB. Zip has agnostic operating system which means it supports all Smart Devices. Whether you are going out for a night or a road trip do not get all worked up when your phone runs out of charge on the way as ZipKit would righfully come in handy.
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