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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
The Morph is not an ordinary pair of earphones. They take the game to another level by providing you the perfect blend of top quality sound & unique form taking technology called “ Body Contour Memory”. Morph got its name from the tendency to assume the body shape of the user when in use that allows it streamline more with your form and prevent accidental tugs that could otherwise damage the inner wirings. Hence the term Body Contour Memory.
Designed to hang around your neck, the earbuds have been perfectly placed on two sides of the base wire. The earbuds have also been given enough room to ensure that the user doesn’t strain their neck to listen to music.
Latest Bluetooth 5.0 support promises compatibility with the latest releases in the smart devices market. Universal Compatibility with Android, iOs, Windows or any device with wireless earphones Bluetooth.
No matter which device you use, connect with Android and iOS devices. The range of devices you can connect include Oneplus, Samsung, Galaxy, Vivo, Xiaomi, Redmi, Mi, Vivo, Apple, Huawei, Honor, Motorola, Moto and more.
7 Hour Playtime
Looking for the best earphones? Use it like a king for hours, the battery backup is simply superb and provides you with the freedom to use it 7 hours. Now you can conveniently take calls and listen to your favourite music without interruption for 7 long hours.
Noise Isolating Earplugs with Deep Bass
With the optimally positioned, enhanced HD Voice microphone in Morph, being efficient has never been easier for those with an on-the-go lifestyle. At the same time, by featuring 10mm speakers, Morph delivers rich bass and crisp tones, giving you an amazing sound experience whether you’re on a call or listening to music. Be it any genre of music, Morph will deliver amazing sound.
What Else Can Morph Do
Needless to say, Morph allows you to control your entire music library & manage the tracks seamlessly without you having to touch your phone.
Enjoying good sound is not limited to listening to music and the radio too. With a built-in call management system, you can now enjoy your calls better with crisp, crystal clear audio quality. The best part of this call audio management is that you can also pick your calls from the comfort of the unit without having to reach out to your phone.
Likewise, the call management system has been deigned to announce the caller number from your smartphone to aid better recognition before picking any call.
On a single full charge, the solid 135mAh battery can keep the earpiece set going for up to 6-7 hours. That is hours of uninterrupted, awesome audio quality for you to enjoy.
Depending on the type of smartphone you are connected to, Morph will usually be able to keep you informed of the battery level – from a distance too!
Should you want to launch your assistants on iPhones or Android (Siri and Google Assistant respectively), the earpiece will take your voice commands as long as they are connected to your phone/ device.
1 Year Replacement Warranty
Morph comes with 1 year replacement warranty anywhere in India & peace of mind.
Extremely Stylish & Lightweight- only 37g
Doubling as a fashion accessory, our Morph scores the most points for being very functional for everyday use too. The tips of the dual earbuds have been covered with a series of protecting material which is compounded on the surface by silicone caps. These ear gels are equipped with hooking mechanisms on the top to keep your unit in place – making it more appropriate for outdoor events such as running, walking, jogging, working outdoors, etc.
The wires have also been secured to a solid panel so that they are not all over the place and run the risk of getting tugged.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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