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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Valet - Your Travel Buddy
No more travelling with a bag full of loose charging cables, messy headphone cords, and small electronics. Presenting VALET from UltraProlink. This versatile electronics accessory organizer is here to get your travel tech (or personal items) under control in the most stylish and durable way possible. This Nylon travel bag comes with more than plenty loops and zippered geared pouch that can hold various items like cables, headphones, memory cards, hard drive, adapters, pens, and with enough space for a handful of small electronics.
Valet is made while keeping in mind the needs and demand of a travel case. The Valet has an exterior water-resistant nylon material which keeps all the documents and electronics inside the pouch safe and damages free. The Valet is light in weight but is heavy-duty in build quality and protection. The Multiple pockets in Valet help you store your important documents and gadgets while on the go without running out of space. The Large Zipper pocket can be used to store External Hard Drive, Power Banks, Cell Phones, Passport etc. The small Zippers pockets can be used to securely store earphones, mp3 players, bank cards, SD and Micro SD Cards and SIM Cards. Mesh bags for a flash drive, card reader, small battery, nail clippers or other smaller items. The Anti Slip nylon straps are perfect for securing your cables.
Roll- Up or Flat-Fold
The classic rolled-up design of the Valet helps in making it more portable and can be easily tucked in your bag pack, laptop case or briefcase while saving space and staying organised while on the go. The classic Snap-On hook provides it with a classic look while also keeping all the documents and electronics organized and safe. The Valet is Handy and small enough that you can even carry it as a Wallet in your hand in a flat-fold format, while keeping all your documents and gadgets organized and safe.
With Valet you don’t have to worry about missing out anything important for your journey. All your important travel documents and electronic gadgets are stored in a safe and organized place so that you don’t miss out on anything while on the go.The Valet can be used by everyone and anyone. The classic design and portable and organized pockets and straps allow it to be used by everyone including frequent travellers, students and senior citizen to stay organized and neat while at home, school or on the go. Though it is mainly for the travelling and on the move people, it has multiple usages and can be used by anyone who likes to stay organized and neat. The Valet has a flexible design which can be used by anyone like painters and creative people or as a healthcare kit by senior citizens or just to store your cosmetics and travel gear organized in one place.
Tough Exterior - Gentle Interior
The exterior Nylon is made Water-Resistant keeping in mind the Needs of a Traveller. The High-Quality Heavy-Duty Material helps in keeping the documents and electronic safe and sound whatever the weather and conditions. The Interior of the Valet is made from soft foam padded material to keep all the documents and gadgets safe from damage. The extra padding of the interior and the Water-Resistant Exterior helps in keeping your documents and gadgets safe and sound at all time and condition making the Valet the perfect Travellers Companion.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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