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RETURNS POLICY
Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Upgrade to USB 3.0 with the PB458-0150 USB A male - USB 3.0 male and connect with compatible devices such as Printers, External Hard Drives & the latest Smartphones, Tablets using USB 3.0 such as Samsung Galaxy S5, Note 3 / 4 / Edge etc. The PB458 uses 99.99% OFC cable and double shielding to ensure minimal data loss and blazing charging speeds. USB 3.0 is the third major version of the USB standard for interfacing computers and electronic devices. Among other improvements, USB 3.0 adds the new transfer mode SuperSpeed (SS) that can transfer data at up to 5 Gbit/s (625 MB/s), which is more than ten times faster than the USB 2.0 standard. USB 3.0 connectors are usually distinguished from their USB 2.0 counterparts by blue color-coding of the receptacles and plugs, and the initials SS.
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