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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
UltraProlink has always been at the forefront in the cable category and has market leadership due to its wide range & sturdy build. Without any compromise on specs, ZAP C is a must have cable for smartphone owners wanting to maximize charge time and efficiency. ZAP C will support the latest crop of phones coming with the new Type C connector.
Faster Charging & Sync
Thick gauge wiring and reduced cable resistance provides maximum charge speed upto 2.4 Amp via any USB charger, plus data transfer. Transfers data up to 480 Mbits through wide diameter data and power wires.
Strong & elegant nickel plated connector. USB-IF compliant chip compatible with Android Phones, Tabs, PC and more. Stainless steel connector heads slot in easily and securely fit most cases.Usb If certified connector.
Premium Nickel plated connectors with a moulded PVC cable and reversible design of the USB C helps you insert the connector to your devices in a right way all the time.Extra Tough, Extra Sleek: PVC & Shielding on the inside ensure our cables are durable and long lasting.Fast Charging: Type C allows for 2.4A fast charging and 480 mbits/sec data transfer speeds.
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