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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Ultraprolink Vylis – Wireless Charging Pad
Simplify your space & stop dealing with wires ! Go wireless with VYLIS. This charger uses Qi-certified transmitting coils to deliver an optimum charge to your phone wirelessly. No need to plug in when it’s time to power up, just lay your phone or any Qi enabled device onto the VYLIS. When the LED indicator lights up, your device is charging optimally.
Works with: all Qi enabled devices up to 5W
UPGRADE TO THE FUTURE
With so much added convenience, it’s no wonder that wireless charging is gaining popularity. Inductive charging, also known as wireless charging, uses electromagnetic fields to power up compatible devices on contact. Just lay your phone or other Qi compatible device onto the charging pad and go.
STOP DEALING WITH CABLES
No more cable clutter at your charging station. Simply place your Qi-enabled device onto the pad. Keep charging simple, even when your hands are full. No more fumbling with tangled wires or broken connectors.
WHAT IS QI?
Qi is one of the wireless technologies on the market. It’s a popular option used by some of the industry’s leading smartphone manufacturers, including Apple and Samsung. Some charging pads aren’t optimized for Qi and may charge slowly, overheat, or stop charging before your device is fully powered up. Engineered to be Qi compatible, the VYLIS Wireless Charging Pad safely and fully charges phones, tablets and other accessories with Qi technology.
ELEGANT, COMPACT DESIGN
VYLIS is so slim & Compact that it will easily fit into your hand bag. Weighing in at a mere 58g and 10mm slim makes it your ideal travel partner. Its perfect for both home & office as its slim style lends itself to both environments.
KEY FEATURES AND BENEFITS
At A Glance:
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