All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
Wrong item delivered
Accessories missing
Transit Damage
Product not working / Manufacturing Defect
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
Sharing is Caring - & it just got easier with the UltraProlink 5 way Splittter - SUPERSTAR. This nifty accessory allows up to 5 listeners to plug into one music source - perfect for a couple or even a family. Now listen to your music or watch videos without disturbing others. No more sharing of earphones.. The inbuilt smart circuitry will ensure sound levels do not drop & original sound quality is retained. The possibilities are endless with the SUPERSTAR.
Feel like playing DJ ? No problem. Connect 5 music sources and mix music like a Pro. For example : In the image there are 3 smartphones providing the input to 1 Speaker. Fade out the volume on one smartphone and Increase on the other - all made possible via the SUPERSTAR.
No more sharing of earphones.. The inbuilt smart circuitry will ensure sound levels do not drop & original sound quality is retained. In this illustration music from one smartphone is being shared by two listeners. Connect upto Five listeners without a drop in sound quality. The possibilities are endless with the SUPERSTAR