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Retro Pocket FM
RETURNS POLICY
Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
- Wrong item delivered
- Accessories missing
- Transit Damage
- Product not working / Manufacturing Defect
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
- Original Packing
- Entire product with all accessories
- Any free gifts or promotions
- Original receipt
- Courier invoice ( if self shipped)
- Classic Vintage Design: Bring back the old era of transistors & tubes with Retro Multimedia speaker. Modern Features in a classic Design. Perfect for Hostel Dorms or Simple enough to use for senior citizens. Now gift this to someone special and transport them to the 60’s & 70’s.
- Connectivity options : Retro will entertain you in many ways- Micro SD card MP3 playability & FM Radio with Memory gives you many options to access music. It even has a 3.5mm Headphone Jack so it can be hooked up to a larger speaker system or amplifier/home theatre.
- Rechargeable Battery : This product comes with 3W powerful driver &replaceable / rechargeable battery, up to 4 hours playtime & 500 Hour standby time. Retro uses the commonly found BL5C battery so you can change it when the current one reaches its life cycle.
- Simple to Use :. Pocket Sized / Palm sized body, easy to carry, with power packed impressive volume. The FM frequencies can be put on Auto Scan & Auto Store in any city which you go anywhere in the world. Tune in anytime- anywhere. Song on the SD card are accessed sequentially and can be put on shuffle play as well.
- Brand Warranty : One year replacement warranty anywhere in India – just write or call in to any of our support contact info printed on the box or visit our website and/or reach out on social media platforms
Product description
