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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
UltraProlink’s high quality MP352 Mini Display plug – HDMI A female socket is used to connect equipment with Mini DP (Display Port) input/output jack, such as Apple Mac Mini, MacBook or iMac to equipment fitted with a standard HDMI port such a flat panel, monitor or projector. The video content from the Apple device will be transferred to the monitor/display device. This product offers 99.99% oxygen free copper wires with 24k gold-plated connectors and is made with very high quality ABS + Polycarbonate materials. You would need a separate HDMI cable to complete the hook up. Now enjoy your AV content on a large screen.What is Mini DP The Mini DisplayPort (MiniDP or mDP) is a miniaturized version of the DisplayPort audio-visual digital interface. The functionality and signals are identical. Apple announced the Mini DisplayPort in October 2008. As of November 17, 2013, Apple fit the port to the LED Cinema Display and all new Macintosh computers: MacBook, MacBook Pro, MacBook Air, iMac,Mac Mini, Mac Pro, and Xserve.[not in citation given] The Mini DisplayPort is also fitted to some PC notebooks from various manufacturers including Asus, Microsoft, Lenovo, Toshiba, HP, and Dell. It is also fitted to some recent motherboards.Unlike its Mini-DVI and Micro-DVI predecessors, the Mini DisplayPort is capable of driving display devices with resolutions up to 2560×1600 (WQXGA) in its DisplayPort 1.1a implementation, and 4096x2160 (4K) in its DisplayPort 1.2 implementation. With an adapter, the Mini DisplayPort can drive display devices with VGA, DVI, or HDMI interfaces.Apple offers a free license for the Mini DisplayPort.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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