All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
Wrong item delivered
Accessories missing
Transit Damage
Product not working / Manufacturing Defect
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
The UL0061 offer a unique 2-in-1 design Micro USB + 8-pin Lightning connector, making this cable compatible with both iOs & Android devices. The length is ideal for use with any powerbank. No more wrapping up long cables around your phone. No warning message & works the same as the original. This cable supports maximum 2.4A current output and 480Mbps data sync which is good enough for a smartphone or a tablet. The Premium Nylon cable renders it tangle-free & the unique inter loop design will ensure none of the connectors ever get misplaced.