All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
Wrong item delivered
Accessories missing
Transit Damage
Product not working / Manufacturing Defect
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
Bluetooth Mode - Switch on Bluetooth on your hand held device and scan for S311. Once the pairing is successful it will annouce it.
MP3 Mode - All tracks will be stored & played back in the MP3 format.
FM Radio - Select the FM model by pressing the Mode (M) button till the device says ' FM Tuner'.
Aux Input - The moment you will insert the audio cable provided, it will announce " Audio In".
Product description
Contemporary Design
When you blend contemporary design with ultimate sound, the result is the UltraProlink Hi-Q I. Offering the latest in technology & ensuring universal playability via Bluetooth, FM, USB, Micro SD & even Line-In, Your options to stay plugged-in are covered. A whopping 10 watt sound output powered by a dynamic bass engine for that extra thump!
Bluetooth Mode
On powering on the device the speaker will go into pairing mode and the blue LED will blink continuously. Switch on Bluetooth on your hand held device and scan for S311. Once the pairing is successful it will announce it. All incoming calls will be announced and the music will automatically pause and resume after the call. Long pressing the (+) & (- ) buttons will adjust the volume. Short pressing the same keys will change tracks.
MP3 Player via Micro SD Card Slot
Use a Standard Pen drive or Micro SD card to play your MP3 files. The card slot is spring loaded - push in to load, push in to unload. All Tracks will be stored & played back in the MP3 format. Use the (+) & (-) keys to select track number. Files can be stored onto and copied on the memory card by directly plugging into a computer using the cable provided and simply using the copy/paste function.
FM Tuner
Select the FM model by pressing the Mode (M) button till the device says ' FM Tuner'. Attach the micro usb cable for better reception as this acts like an antenna. Long press the CALL key to enter into auto scan mode. FM Scanner will automatically search & lock on all available frequencies . Once the stations are memorized, toggle between them by short pressing the (+) or (-) keys.
Line In / Aux Input
The moment you will insert the audio cable provided, it will announce " Audio In". Connect the other end of the cable to any 3.5mm source like a smartphone or MP3 player to enjoy your music.
Selfie Mode
This smart Bluetooth speaker enables you to click selfies while the music plays on, allowing you to capture the moment uninterrupted! The UltraProlink Hi-Q1 Selfie pairs with any smartphone and allows the user to remotely trigger the phone camera through a switch provided on the panel. You continue to capture the ‘Party Animals’ in their natural habitat, by clicking that little ‘Selfie’ button on that Hi-Q1 Selfie speaker and no one would ever notice, till you Facebook, What’s App, Instagram or just show them their gallant deeds!