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RETURNS POLICY
Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
The Super Hub is the only accessory you will ever need to connect your new Macbook ( and other Type C supported laptops & smartphones*) to other devices & peripherals in the home and office.
The Super Hub UM0092 comes with a plug and play option. You can connect your Super Hub to any computer at all without having to install any driver for cross compatibility. It connects to all operating systems with ease. Identifying all unique devices, the UM0092 is engineered to recognize the connected computer and adapt itself accordingly.
There are three (3) USB 3.0 ports present in the SuperHub UM0092. Each one of these ports will allow you upload data to or download data from your computer at transfer speeds of 5Gbps. They can also be used to link other peripherals (mouse, keyboard, pen drives, etc.) to your laptop. For units that don’t have USB 3.0 support, these ports have been designed to be downward compatible with UBS 2.0 and later versions.
When they are not in use for transferring files, these ports can be used to supply power (up to 4.5W) to the connected devices.
Visual entertainment is one feature that the UltraProLink Type C Super Hub UM0092 is big on. An HDMI port is available for connecting your computer to a larger screen. This connection port also allows the rendering of images in as much as a 4K (and 2K) resolution at a broadcasting frequency of 30Hz.
When such a resolution is not available on the connecting devices, the HDMI port will dial down to either of 1080P, 1080I and 720P – depending on the stream.
Finally, VGA support at 1080P with a broadcasting frequency of 60Hz is available. Should the connected device be an earlier unit, the VGA output is downward compatible with 1080P, 1080I and 720P
A unique feature on the SuperHub UM0092 is a 3.5mm jack. Connect your headphones or speakers to this port to enjoy music and audio content to beam to your home theatre, speakers or AV system.
An ethernet connectivity feature allows the transfer of internet data to your computer and across the connected units too. With a transceiver carrying as much as 1000M compatibility, this Gigabit hub brings massive upload and download speeds to you.
In addition to other modes of connection, you can still share your data from microSD and TF cards with connected units. This will also benefit from the massive download and upload speed allowances should you want to transfer data between the drive and other units.
Most new laptops offer just one or two type C ports and that limits the options to expand your ports. Harness the true power of Type C by not using it only for data but also to power your laptop. The SuperHub can power up laptops of upto 20V/87W and that pretty much takes care of any machine in the industry as on date (9/18). To avoid power overload, the motherboard is encoded with an adaptive adjustment feature to deliver power based on the needs of connected devices only.
Note* : For Smartphone compatibility with this item please ensure your smartphone Type C port has HDMI out capability.
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