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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
UltraProlink ‘Shots’ are Short length Cables for specifically designed for use with Power banks. These short cables are perfect for use with portable power as they have been cut to the perfect length of 20cm to avoid the hassle of having to wind the cable which just comes in the way. Alternatively they can also be used with laptops/ desktops / in the car and on the move. Extremely convenient to carry in a purse or pocket these short length usb cables make life so much easier.
Shots are available in 4 variants – USB to Micro USB/ Type C/ 8 Pin Lightning & Type C to Type C. These cables are woven with Tangle Free Nylon Braided copper wire ensures high durability to these cables. They are tough enough to survive everyday usage.
These short usb cables will ensure a fast Charge at 3A capability and Data Transfer speeds of upto 480mbits/se. This is possible because we use nothing less than 99.99% OFC copper conductors.
480mbit/s data transfer speed capability which gives 50% more speed than other ordinary cables.
Universal Compatibility with all Type C2C devices ,Shots Type C2C cable works with all brands such as Samsung, Oppo,Vivo, Xiaomi, Redmi, Mi, Vivo, Nokia, Motorola.
Shots Type C2C cables comes with 12-Month Warranty with friendly customer and quick after-sale service. If you have any questions, do not hesitate to contact us.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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