We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
True Wireless Stereo Sound : Enjoy complete freedom from wires with Bluetooth Earphones ProTwins with TWS technology.
Quick Charge : Plug in for a 2 Hours quick charge and enjoy upto 4 hrs of playback time.
Water Resistant : It is IPX4 rated for resistance against water and sweat to provide a carefree listening experience.
Call & Music Management : These TWS earbuds offer stereo calling feature for clear and crisp communication & complete music management. Also you can activate your voice assistant by a simple click.
Brand Warranty : One year replacement warranty anywhere in India – just write or call in to any of our support contact info printed on the box or visit our website and/or reach out on social media platforms.
No More dealing with Wires-and that’s what TWS means – True Wireless Stereo. Uptil now we were used to lightweight Bluetooth earphones with various form factors that connected both ears with a wire. TWS has come & changed all that. UltraProLink's Pro Twins TWS earphones are truly wireless, extremely lightweight & secure themselves with a soft hook. The ear pod design isolates the outside noise so that you can enjoy your solitude with your favorite music. This earphone is equipped with 4 hours play time and call and music management feature so that you do not miss important calls while enjoying music. Whats even better that they are IPX4 Certified good for use in light rain & sweat.
Compact design and Secure fit: Good things come in small packages. TWS users always have the fear of losing or misplacing one earpod and that’s where we have addressed that fear by providing the Ear Hook design which simply wont fall off even if you are in active Mode. And It universally fits all ear sizes.
Unilateral & Bilateral Pairing: Pro Twin is a unilateral and bilateral wireless earphone, which means that they can be used individually (mono) or together (Stereo). With a combination of clicks, Pair one with your phone & give the other to your Spouse, Mate, Sibling for them to pair with their device – after all sharing is caring. They can be paired back together as easily.
Long 4 hour Play Time: ProTwins come with 4 hour playtime but the best part is that it also has quick charge feature that helps you to charge it up in 2 hours. The combo cable makes charging both buds at the same time so easy. Use any standard 1A charger or Powerbank to recharge these babies.
Noise Isolation: ProTwins come with a noise isolation design that helps you enjoy your music without any leakage. Your tunes stay locked in and the noise stays locked out.
Music and call management with Incoming call alert: ProTwins are equipped with the feature that would easily help you manage calls while enjoying calls. When you get a call it alerts you and you can receive that call easily by pressing the MF button and you do not need to reach for your phone. The number you are getting the call from is also announced so that you are aware who is calling you without seeing the caller id on your phone.
Sweat and water Resistant: With the IPX4 certification, Play on while you sweat or jog in light rain and not be worried about malfunction. Your ProTwins will handle it.
Voice assistant Compatible: Activate & command your personal assistants be it Siri® or Google® without having to touch your phone at the simple press of a button from ProTwins.