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RETURNS POLICY
Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
The Octane is a compact & sturdy USB Car charger. Its Ideal for vehicles that offer a standard cigarette lighter port. You can simultaneously power two devices - including two Smartphones - thanks to the combined 3.4A output. A fast charge cable (1m) is provided in the box.
With two ports, fast charging has never been easier. The battery input of 12-24V is standard across all cars; however there are times when it can exceed this standard. When you hit the ignition switch or when the car accelerates, the input can be anywhere from 8V to as high as 30V. No matter the voltage, the USB charger will automatically adjust to protect your device and charge at a steady rate.
Octane comes with a number of built-in protection methods to keep your device safe. The built-in over & under voltage, over-current, and over-temperature protections ensure your mobile phone and other device's safety needs are guaranteed. Another noteworthy safety feature is the non-disruptive LED ring provided so you can locate the USB ports with ease and not have to take your eyes off the road.
Intelli Charge technology automatically detects and delivers the optimal charge - making it the fastest, most effective way to power any connected device.No matter what device you have, Intelli-Charge Technology always detects and sends the optimal current for safe charging thereby protecting both the charger & the connected device.
Octane car charger ports are connector agnostic which work with Apple Lightning, Micro USB and Type C cables allowing you to charge all mobile devices including tablets, GPS, MP3 Players etc.
To ensure the ever important peace of mind , Octane comes with a standard brand warranty against any manufacturing defects.
Technical Specifications
Input : DC 12-18V
Output : DC 5V/ 3.4A Total
Total Current : 3400ma
Power : 17W max
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