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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
NyloKev+ Lighting Cable is not your normal everyday cable. It’s been designed keeping in mind the pains points that you experience with normal PVC cables that break at the joints easily. We have focused on Durability at the stress points, Longer Life & added toughness from everyday wear-and-tear. Kevlar® fibers for the inner core for added strength & abrasion-resistant nylon on the tough outer covering make it a must buy accessory for all your iOs devices. Highly flexible insulation reduces the damage from coiling & wrapping as well. Add to this the long sleeve design to ensure no fraying at the stress points.
Tough On the Inside & Outside
NyloKev+ Lightning is made of Kevlar® inside which gives the wiring the much needed strength and the outer jacket is made of abrasion resistant nylon that makes the outer covering strong as well. These materials help to make the cable strong and durable.
Quick Data Sync & Fast Charging
With NyloKev+ you can enjoy advanced and fast data sync and charging. The advanced technology ensures quick charging while keeping your device completely safe. The high-quality copper wires enhance 2.4A charging speed along with 480mbits/s data sync speed.
NyloKev+ is 5x tougher than normal cables. The cable has been machine tested for 15000 bends which is adequate during the life-span of the cable. The insulation inside has been kept fliexible to adjust to everyday coiling & wrapping so no breaks would come in the middle.
MFI Licensed- Peace of Mind
The NyloKev flaunts the MFI badge & meets the latest MFI standards. This will ensure compatibility with all iOs Devices and all versions of the iOs. No More error messages like "This cable or accessory is not certified and may not work reliably with this iPhone". Made For : iPhoneXS Max, iPhoneXS, iPhoneXR, iPhoneX, iPhone 8 Plus, iPhone 8, Phone 7 Plus, iPhone 7, iPhoneSE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPad Pro10.5-inch, iPad Pro12.9-inch (2ndGeneration), iPad Pro(9.7-inch), iPad Pro12.9-inch (1st Generation), iPad mini 4, iPad Air 2, iPad mini 3, iPad Air, iPad mini 2, iPad mini, iPad(6th generation), iPad(5th generation), iPod touch(6th generation), iPod touch(5th generation).
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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