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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
2-in-1 cable with stand enhances the overall functionality of the fast charging cable.
Charging your devices made simple and effective with this Flex Micro USB Sync & Fast Charge Cable. Check out a list of some exciting features of the cable.
Flexible Stand with Memory function
This cable comes with a flexible mobile stand that can be turned to any angle providing you with a perfect viewing angle. Be it on a flight or on your desk or in your home – Keep your hands free.
99.99% OFC cable
Flex cables use 99.99% Oxygen Free Copper core that helps in faster charging & data transfer.
1.2m Length Flat Cable
The Flex series offer a 1.2m length optimal for all kinds of uses and most importantly flat wire that ensures a tangle free convenience.
2.4A Charging Speed
Flex allows 2.4A Fast and Efficient charging backed by 480mbits/s of data transfer speed.
10,000 times bend tested
The Memory stent has been machine tested 10,000 times for bend strains so Flex will give you freedom from the stress of shredded or broken wires.
1 year replacement warranty anywhere in India.
Get your product replaced anywhere in India, the cable comes with 1 Year replacement warranty.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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