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Clef BT Earphones
RETURNS POLICY
Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
- Wrong item delivered
- Accessories missing
- Transit Damage
- Product not working / Manufacturing Defect
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
- Original Packing
- Entire product with all accessories
- Any free gifts or promotions
- Original receipt
- Courier invoice ( if self shipped)
- Easy to Pair 2 Devices : Clef is enabled with Bluetooth 4.2 so simply pair it with your smartphone & be on your way. Multipoint Pairing Technology allows you to link two phones at once.
- Memory Card Slot : Headset Has A Multiple Functions Up-Down / Play-Pause/ Rewind-Forward/Accept –Reject/ On-Off – Clef does it all. Access your voice assistants like Google & Siri with a push of the button as well- complete handfree wireless bluetooth earphone with memory card slot to access your MP3 files.
- Music & Call Management : Access your MP3 files via the memory card slot & manage your calls with ease. Complete music & call management is easy with these wireless bluetooth earphones with mic & memory card slot.
- Long Play time : Enjoy 4-6 hours of playtime on a full charge ( at mid volume) and 120 hour standby time.
- Customer Support : One Year Manufacturers replacement warranty : reach out to us on the email/phone numbers provided on the box or via social media we will respond within 24 hours.
Product description
Clef wireless earphones redefine the way you have been enjoying your music. The biggest game changer is the micro SD car slot which allows the user to be on the move without being connected to their smartphones. How cool is that.
