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Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
UltraProlink Sing-Along Portable Universal Wireless Karaoke Mixer Convert any Speaker into a Karaoke machine via Aux. Convert any Speaker with Line-In into Bluetooth Reciever.
UltraProlink karaoke mixer with Bluetooth comes with built-in Bluetooth make it easy to connect with various devices including Televisions, Smart devices via Bluetooth, Home Theatres. Simply pair your phone to the mixer unit via Bluetooth – connect the mixer to any speaker using Line/Aux In, Plug in the Mic and start singing along to your favorite songs.
With Sing- along Wireless Karaoke Mixer you cab be party-ready always. Its In-built rechargeable battery provides 10+ hours playtime for uninterrupted enjoyment. Sing-Along karaoke mixer comes with 6 rotary dials for adjusting the Music Volume/Mic Volume / Bass/Mids/Treble/Echo to add effects to your audio and sound like the professionals you admire. It's extremely Portable & compact in a size, makes it super easy to carry anywhere.
UltraProlink Sing-Along Portable Universal Wireless Karaoke Mixer come with Dynamic Microphone & Line Out to connect with any amplifier perfect for Karaoke, DJ music, house parties, speeches & announcements.
Lyrics are easily accessible on the Phone screen via any native app like youtube, spotify, smule, gaana etc
Its comes bundled with a professional Microphone & is ideal for your house parties, birthday parties, office parties etc.
Sing-Along with 1-year warranty for your peace of Mind.
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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