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RETURNS POLICY
Standard Returns Policy
All our products are brand new and 100% genuine. We do not sell refurbished or used products. However there may be circumstances that may warrant a return.
Returns can be requested under the following scenarios :
In all of the above cases mail us : support@UltraProlink.com or call us on + 91 11 26389715
Please do attach a picture of your concern.
Choose from: alternate product / credit note / coupon code.
We’ll suggest you the best alternatives after understanding your requirements. However, if you do not wish to go for another product immediately, you can either get a Credit Note / Gift Voucher.
Check Packaging
Along with the unused product, please keep the original product packaging& all contents of the box intact. WITHOUT ORIGINAL PACKAGING WE SHALL NOT ACCEPT RETURNS
Ship it to us
In case a pickup by our logistics partner is not possible, you can also self-ship the product to us & we shall reimburse shipping charges up to a maximum of Rs. 70/-. Please ensure that the product is adequately wrapped so that no damage occurs in transit.
Refund Process & Time
Refunds generally take anywhere between 3 – 10 working days to complete. In most cases, you shall get a refund through the payment mode you had used for your order. Else, it will be via a cheque payment. For all cash On Delivery orders, refund will be by cheque only.
You have to send us a couple of pictures of the damaged product. If it is found to be a manufacturing fault, we shall replace the product immediately. In all other cases, the brand’s warranty terms shall apply. UltraProlink Care shall assist you in registering your complaint with the brand. However, the final action & resolution shall be done by the brand.
What all needs to be returned
Designed for Style & Performance
UltraProlink JAZZ headphones are high on the style quotient but even higher on performance. With Bluetooth 4.2 connect seamlessly to all your Bluetooth enabled gadgets and enjoy hours of play time with these lightweight ( 150g) head cans. With their plush ear pads & soft head band you won’t even know they are there.
JAZZ is engineered for extra bass and what makes this possible are the angles at which the plush on-ear cushions sit on your head and isolate the ambient noise. These are the best headphones designed for enhanced low frequencies.
JAZZ gives you 10+ hour playtime on a full charge (on mid volume levels).And should you run out on battery or want to conserve battery simply power off the headphones and use them via AUX cable.
JAZZ features Noise isolation by it’s ergonomic design to block out as much noise as possible from slipping in. So block out the world and focus on your music.
Jazz comes with dual pairing so you can keep your music & calls separate. Manage your calls and playlists with ease.
1 Year Replacement Warranty.
LIMITED WARRANTIES
All UltraProlink products are covered under standard warranty period given below. The warranty is limited only to Manufacturing Defects. No Claims will be entertained for defects occurring due to mishandling, physical damage of any kind of voltage fluctuations. It is advised to operate all electronic devices as per instructions given in the user manual. Plastics & Liquids are not covered under any sort of warranty. Kindly refer to our detailed warranty policy
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